Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has updated its measurement guidelines for women's and children's garments failing to inform all users about the change.
Online Platforms Reaction
Many shoppers and sellers have taken to social media stating that platform listings now display an altered size classification than originally posted because of the remapping.
The company said the revised method more closely matches similar services.
They have suggested members to review their products and adjust the sizing manually when needed, resulting in member annoyance.
Sizing System Updates
Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was previously a 12 but currently displays as UK 16-18.
Shopper Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Required Changes
Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she said.
Marketplace Information
The app has more than 100 million users, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.
